Challenges
Cirencester Town Council, one of the largest in the region, needed to modernise its IT environment. Their priority was to strengthen device and account security, ensuring staff and councillors met a robust baseline standard. They also required a smooth migration of emails and data into Microsoft 365 from multiple sources, which meant coordinating with several existing IT providers. Speed and precision were essential to minimise disruption. 

Approach
CloudyIT implemented Cyber Pro 24/7 to deliver continuous threat monitoring and deployed Cloud Secure Advanced Protection to add advanced email safeguards and dark web breach scanning. All staff were upgraded to new, security-compliant devices, with Microsoft Intune configured for centralised management. We migrated data and emails from various systems into Microsoft 365 and moved managed applications to a remote server. A full training package was provided to upskill both staff and councillors, ensuring they could use the new systems confidently and securely. 

Outcomes 

• - Unified, secure Microsoft 365 environment 
• - Stronger device and account protection with ongoing monitoring 
• - All staff operating on up-to-date, secure machines 
• - Council-wide training improving digital skills and security awareness 
• - Streamlined IT systems, reducing reliance on multiple providers 

Testimonial 

"We are very pleased with the service provided by CloudyIT in setting up our new Microsoft 365 system. From the outset, the team demonstrated a high level of professionalism and engagement, working closely with us to understand our needs and ensure a smooth transition. 

As with any major IT implementation, there were a few initial glitches, which were to be expected. However, CloudyIT responded promptly and effectively, resolving issues with minimal disruption and keeping us well-informed throughout the process.

We have also been impressed with the ongoing support provided since the system went live. CloudyIT continue to be responsive and approachable, offering timely assistance and guidance whenever needed. Their proactive approach has given us confidence that our IT infrastructure is in safe hands.

Their support has been invaluable, and the new system is already making a positive difference to our operations at Cirencester Town Council. We would highly recommend CloudyIT to any organisation looking for a reliable and responsive IT partner."

 

-  Johan Newman, Deputy Clerk, Cirencester Town Council

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