Challenges

As the Strategic Support Officer at the Gloucestershire Association of Town & Parish Councils (GAPTC), Kerrin Wilkinson plays a crucial role in communication, digital marketing, and supporting local councils. With growing demands on her time, balancing these responsibilities while ensuring high-quality engagement with clerks and officers was becoming increasingly challenging. GAPTC needed a way to enhance operational efficiency without compromising personal interactions. 

Approach

Kerrin and the GAPTC team turned to GovAssist, CloudyIT’s leading AI tool designed specifically for town and parish councils. By integrating AI into their workflow, Kerrin was able to streamline routine tasks such as drafting communications, managing digital content, and organising key information. This allowed her to focus on building stronger relationships with clerks and officers across Gloucestershire while ensuring faster and more comprehensive support. 

Outcomes

• - Significant time savings, allowing Kerrin to prioritise relationship-building over administrative tasks. 
• - Enhanced digital marketing efficiency, ensuring timely and effective communication with councils. 
• - Improved service delivery, with AI-powered tools enabling faster responses and better support for local councils.

"GovAssist has been a game-changer for our team. It allows me to focus on what truly matters—engaging with our councils—while AI handles the time-consuming tasks efficiently."

— Kerrin Wilkinson, Strategic Support Officer, GAPTC 

To see how GovAssist can transform your council’s operations, contact CloudyIT today or join us for one of our weekly webinars. Explore our Professional Development Hub to learn more.